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Open box, never used: what it means

We sell the Dyson Clean+Wash Hygiene wet cleaner (model 494490-01, US) as open box — never used. Here is exactly what that means for the machine you receive.

In short
  • Open box: the box has been opened.
  • Never used: the machine itself has not been used.
  • Complete with everything in the box, in its original Dyson box, covered by our 1-year warranty.

What “open box” means here

The original Dyson box has been opened, so we do not sell the machine as new. The machine inside has never been used.

What is in the box

Everything listed under In the box on the product page is included: the Clean+Wash Hygiene wet cleaner, the hot-air drying dock, the microfiber roller and Dyson 02 Probiotic Hard Floor Cleaning Solution.

How you are covered

  • 30-day returns from delivery — see our returns policy.
  • 1-year limited warranty provided by Wexford Clean — see the warranty terms.
  • Arrived damaged, faulty, incomplete or not as described: replaced or refunded in full, including shipping.

The machine itself

A filter-free wet and dry cleaner for hard floors: up to 45 minutes of run time, 3,770 sq ft of cleaning coverage, a 0.2 gallon clean water tank, 8.42 lb, and a lie-flat format that reaches under furniture as low as 4.4 in. The full specification is on the product page.

Wexford Clean is an independent retailer. We are not affiliated with, endorsed by, or sponsored by Dyson. Dyson and Clean+Wash are trademarks of Dyson Technology Limited and identify the product. The warranty on units we sell is provided by Wexford Clean, not by Dyson.